Ticketing FAQs
Before you can purchase a ticket, you must create a festival account by clicking the Sign In link in the top right-hand portion of any web page. It’s easy and only takes a few minutes.
Once you have set up an account, there are several ways to purchase a ticket.
Click on the Tickets and Passes button on the home page.
Go to the 2025 All Films page to see all available films. Click on the Film Poster for more information about that film. Near the bottom of the Film Information page is a section that will allow you to purchase that film.
This year all the festival films will only be presented in one of two ways. 10 films are being shown Live at the CREST Theater in Downtown Sacramento and 14 other films are being streamed via our Film Portal.
- To buy a streaming film via our box office, Near the bottom of the films information page is a section with the Virtual Tickets. Just increase the counter to the number of tickets you want and then add them to the cart. Continue to follow the screen prompts to Sign into you Account, (if you haven’t already) then keep following the screens to finalize your purchases. You will receive an email confirmation listing your purchase’s and how to watch the Streaming films you purchased.
- To Buy a Live film being shown at the Crest Theater in Downtown Sacramento. you will need to click on the green button at the bottom of that films Information page. You will be taken to the Crest Box Office site for that film. Follow the instructions there to purchase a ticket for that film or consider buying a CREST LIVE!!! Pass for all 10 films.
Tickets for films shown at the Crest can be purchased at the Crest.
Tickets for streaming films may only be purchased on our site.
You can purchase tickets for a film any time until 9:00 pm on the last day the film is scheduled to be shown.
If you have donated at $250+ level to the 2025 SJFF, you will
receive A Sponsors Full Festival Pass that will give you Access to all 10 films being shown at the Crest theater in Downtown Sacramento and the ability to stream all 14 Films being streamed via our Film Portal. Depending on the additional Levels above the $250 Level you will also receive additional Sponsors CREST LIVE!!! Passes and All Streaming Films Passes. For a breakdown of these benefits click here for the sponsorship opportunities page.
Your Sponsors Pass(es) for entry into the Live Films at the Crest will be available to be picked up at the SJFF Will Call and Sponsors Table in the Lobby of the Crest Theater 40 min. before all scheduled showtimes. The Pass for access to the virtual films has already been added to your SJFF/Elevent Account. Just click on the Watch Films Button at the top of all our web pages and sign into the portal on the right side of the page and you will have access to all the streaming films once the Virtual portion of the festival starts on Feb. 24
For Sponsorships at $500+ you will have additional CREST LIVE !!! Passes and Full Streaming Passes to share. The Additional CREST LIVE!!! Passes are also in the form of a Badge and will be distributed to the Primary Sponsor at the Will Call Sponsors table in the Crest Lobby. If you are a Co-Sponsor at the $500 and above level the Sponsors Pass will be in the first listed co-sponsors name and the 1st of the CREST LIVE !!! passes will be in the second listed Co-Sponsors name. Any other CREST LIVE!!! Passes that a sponsor has coming to them will be
labeled as “GUEST OF SPONSOR…(name)”
The Streaming passes can be found in the EXTRAs section of your
account. This was done to allow these passes to be easily gifted to other people. Please check our FAQs if you need more information on sharing/gifting these passes.
Please remember that each Streaming Pass that you share with someone else must be activated by that person in order for them to use it for streaming. See FAQ’s below.
- If you have donated $500 or more to the 2025 SJFF, you will receive one or more 2025 Full Festival Virtual Passes.
- Remember the first virtual pass is already assigned to your account. You can provide the extra passes to friends or family members.
- To share a pass, sign into your Elevent account. This will take you to the “Virtual Events and Subscriptions Page”.
- Click on your name in the upper right hand corner and select Account. This will take you to your “Account” page.
- Scroll down and select “Your Extras” from the list on the far left. This will take you to your “Extras” page.
- Click on the “View Codes” button for the first available pass.
- Copy the number that appears in the pop-up menu.
- Send an e-mail with this link: https://www.goelevent.com/SacramentoJewishFilmFestival/Pass/Sale and the code you copied to whoever you wish to share this with.
- You can also include this link: https://sacjewishfilmfest.org/ticketing-faqs/ which will lead to a page with instructions for “How to Redeem a Pass I Received as a Gift”.
- If you have more than one gift pass available, go through this process for each pass you wish to share.
- If you received a pass as a gift, the person who gifted it to you sent you an email containing a code and a link to our Passes Page.
- Go to that page and click the Blue “Add to cart” button to the far right of the “2025 SJFF All Streaming Films Pass” line. Then click the green “Checkout” button. You will be asked if you want to donate. Add a donation if you want, or click on the blue “Not Today” button.
- Sign into your SJFF/Elevent account if you already have one, or create a new account.
- When you have signed in, you will be taken to the Cart Checkout page. In the middle of the page is a Line called “Extras” paste the code from you gift email into the box for “Extra Code” and click “Apply“. This will zero out the cost of the pass and allow you to complete your purchase.
- If you have decided to donate to the Festival you will be asked to fill in your credit card information before completing the purchase.
- After this all you have to do is go back to our Home page sacjewishfilmfest.org and click the green Watch Films Button to watch the Streaming Films of our festival.
- You may be asked to sign in one more time with your SJFF/Elevent username and password but after this you will be taken to your portal where you can see the available films.
Yes. You must set up an account on our ticketing platform Elevent before you can view any films, including the free test film; purchase tickets, or activate your festival pass(es).
- Set up an account by clicking the Sign In Link in the top right hand corner of all our web pages.
- Please make sure you write down the e-mail address and login password you enter here; you will need it to log in to watch films.
A confirmation e-mail will be sent automatically to the address you used when you created your account, once your purchase is complete. This will serve as your receipt, and will contain a code you can use with the Elevent App, if you want to watch films on your television.
- If you do not receive your email within a few minutes of completion, check your Spam and Junk Mail folders. Please make sure you add sjff@jewishsac.org as a trusted source.
- If you still do not see the email, log in to your account using your username and password. You can stream films by going directly to the film page and clicking “Watch Now” or going into your account to view your orders where you will find your confirmation with the Watch Now link.
The festival does not provide refunds or exchanges. The only exception is if you purchased a ticket or pass and are unable to watch films due to geo-blocking. To get a refund, please send an e-mail to: sjff@jewishsac.org.
The SJFF only offers a Next Gen Membership for anyone under 35 years old to encourage younger people to get involved with our Festival.
Some free tickets and passes are available for those unable to afford one. For more information, please contact the Jewish Federation of the Sacramento Region at: (916) 486-0906.
You may notice logos for two companies while using our site. Elevent is the company we are using to host the films and handle ticket sales. Cinesend is the company we are using to manage the streaming of films. The SJFF website interacts with these other firms seamlessly and automatically.